Terms & Conditions

Effective Date: January 1, 2026
Last Updated: February 1, 2026

These Terms & Conditions (“Terms”) govern access to and use of products, websites, scheduling tools, and services offered by TheDawgTechCo LLC (“DTC,” “we,” “us,” “our”). By accessing our sites, booking an appointment, or using our services, you agree to these Terms and our Privacy Policy (incorporated by reference).

Scope & Who These Terms Cover
These Terms apply to:

Our websites and pages we host (including Wix),
Our online scheduling (e.g., Microsoft Bookings) and virtual meetings (Microsoft Teams),
Our communications (email, forms) and service engagements.

Nothing in these Terms limits any rights or protections you have under Mississippi law, including the Mississippi Consumer Protection Act (MCPA), which prohibits unfair or deceptive practices.

Using Our Services
You agree to:

Provide accurate information when booking or communicating with us,
Use our sites and tools only for lawful purposes,
Not interfere with security or normal operation of our systems.

We may update, suspend, or discontinue any feature with reasonable notice where practical.

Appointments, Cancellations & Rescheduling

Scheduling: Appointments are set via our site or by email confirmation.
Rescheduling/Cancellation: Please notify us as early as possible; if we publish a specific window (e.g., 24 hours), that policy will govern and be shown at booking.
No-Show: If applicable, we may decline future bookings after repeated no‑shows.

Fees & Payments
We do not currently process online payments through our website or booking tools. If payment terms are introduced later, we will update these Terms and identify the third‑party processor used. (For now, any invoices/fees, if applicable, are handled off‑platform.)

Third‑Party Platforms (Microsoft & Wix)
We use Microsoft 365, Teams, and Bookings to host virtual meetings and scheduling, and Wix to host portions of our website. Their services may process limited personal data under their own terms and privacy notices; we configure these platforms to minimize collection consistent with our Privacy Policy.

Privacy
Your information is handled per our Privacy Policy, which explains what we collect, how we use it, and your choices. We do not use marketing trackers or send marketing emails unless expressly stated in the Privacy Policy you approved. If there is any conflict, the Privacy Policy controls data handling.
We comply with Mississippi’s data‑breach notification law and will notify affected Mississippi residents without unreasonable delay if a breach of unencrypted “personal information” occurs and is likely to cause harm, consistent with Miss. Code § 75‑24‑29.

Intellectual Property
All content, branding, logos, software, documentation, methods, and materials we provide are owned by DTC or our licensors and are protected by law. You receive a limited, non‑exclusive right to use deliverables for your internal business purposes as agreed in writing.

Your Content & Feedback
If you supply documents, data, or feedback, you grant us a non‑exclusive license to use them solely to provide services to you. You represent you have the rights to the content you share.

Confidentiality
Each party may access the other’s confidential information and must protect it with reasonable safeguards and use it only for the engagement, except where disclosure is required by law.

Acceptable Use (Examples)
You agree not to:

Attempt to gain unauthorized access to our systems,
Reverse engineer or copy our materials except as permitted,
Use our services to violate law or others’ rights.

No Professional Advice
Unless our agreement expressly provides otherwise, materials and conversations are for general information and planning; they are not legal, tax, accounting, medical, or professional advice.

Warranties & Disclaimers
We provide services “as is” and “as available” and disclaim all warranties to the fullest extent permitted by Mississippi law, including implied warranties of merchantability or fitness for a particular purpose. These Terms do not exclude warranties or protections that cannot be waived under applicable law (including protections from unfair or deceptive acts under the MCPA).

Limitation of Liability
To the fullest extent allowed by Mississippi law, DTC and our affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits/revenues, arising out of or related to these Terms or use of our services. This limitation does not apply to liability that Mississippi law forbids contracting away (e.g., gross negligence, willful or wanton misconduct, or fraud). Mississippi courts strictly scrutinize liability‑limiting clauses for fairness and unconscionability; this clause is intended to be reasonable and lawful. [50-state.w...tieder.com], [law.justia.com]
Cap on Direct Damages. To the extent permitted by law, our aggregate liability for claims arising out of or related to the services will not exceed the greater of (a) USD $1,000 or (b) the fees you paid to DTC for the specific service in the three (3) months prior to the event giving rise to the claim (if any). This cap does not apply where prohibited by law or to the extent of gross negligence, willful misconduct, or fraud.

Indemnification
You agree to defend, indemnify, and hold DTC harmless from third‑party claims, damages, liabilities, costs, and expenses arising from: (a) your unlawful use of our services, (b) your breach of these Terms, or (c) your content that infringes third‑party rights—except to the extent caused by DTC’s gross negligence or willful misconduct under Mississippi law.

Electronic Communications & E‑Signatures
You consent to transact electronically and receive communications electronically. Mississippi’s Uniform Electronic Transactions Act gives legal effect to electronic records and signatures when parties agree to transact electronically, and these Terms reflect that agreement.

Dispute Resolution; Arbitration; Venue; Governing Law

Good‑Faith Resolution
We both agree to attempt to resolve any dispute informally in good faith within 30 days after written notice.

Arbitration
If unresolved, any dispute, claim, or controversy arising out of or relating to these Terms or our services will be resolved by binding arbitration administered by AAA (Commercial Rules) or JAMS (Streamlined Rules) by one arbitrator. The seat and venue will be Columbus, Lowndes County, Mississippi, unless we both agree otherwise. The Federal Arbitration Act (FAA) broadly governs arbitration clauses in transactions affecting commerce and generally preempts state law to the contrary; Mississippi courts apply the FAA where applicable.
Exceptions: Either party may seek (a) temporary injunctive relief in a court of competent jurisdiction in Mississippi to preserve the status quo, or (b) relief for individual claims in small‑claims/justice court where jurisdictional limits are met.
No class actions: Arbitration will be on an individual basis only; class or representative proceedings are not permitted, consistent with FAA jurisprudence.

Governing Law & Forum (if court action)
These Terms are governed by the laws of the State of Mississippi, without regard to conflicts rules, and subject to the FAA for arbitration issues. If a court action proceeds (e.g., to compel arbitration or for injunctive relief), the exclusive venue will be the state or federal courts located in Mississippi, and you consent to personal jurisdiction there. Mississippi generally enforces reasonable forum‑selection clauses absent fraud, overreaching, or strong public policy concerns.

Time Limits to Bring Claims
To the extent permitted by Mississippi law, any claim must be brought within the applicable statute of limitations. Mississippi’s residual limitations period for actions not otherwise specified is three (3) years), and we do not seek to shorten legally mandated periods. [law.justia.com]

Changes to the Services or These Terms
We may update these Terms from time to time. If we make material changes, we will post the updated Terms with an updated “Last Updated” date. Continued use after changes means you accept the updated Terms.

Force Majeure
We are not liable for delay or failure to perform due to events beyond our reasonable control (e.g., natural disasters, outages, acts of government, labor disputes).

Assignment
You may not assign these Terms without our prior written consent. We may assign to an affiliate or in connection with merger, acquisition, or sale of assets.

Severability; Waiver; Entire Agreement
If any provision is found unenforceable, it will be replaced with a valid term that best reflects the original intent; the rest remain in effect. Our failure to enforce a provision is not a waiver. These Terms and the Privacy Policy are the entire agreement for website/scheduling use unless a signed master agreement supersedes them.

Contact Information
TheDawgTechCo LLC
By Email: team@thedawgtechco.com

By Phone: 662.368.9842