top of page

SMS Communication Policy

Effective Date: January 1, 2026
Last Updated: February 1, 2026

​

This SMS Communication Policy explains how TheDawgTechCo LLC (“we,” “our,” or “us”) uses text messaging (SMS) to communicate with clients, prospects, and service users. By providing your mobile number or engaging with our services, you consent to the practices described in this policy.
 
Purpose of SMS Communications
We use SMS messaging to support and enhance our IT services, including:

  • Service updates and maintenance notifications

  • Appointment reminders or scheduling

  • Security alerts or urgent system notices

  • Verification codes or authentication messages

  • Customer support communication

  • Billing or account-related updates

  • Promotional or marketing messages (only with explicit consent)

​

Your Consent
By opting in, you agree to receive SMS messages from TheDawgTechCo LLC. You may opt in by:

  • Submitting a form on our website

  • Requesting support or services

  • Providing your number during onboarding

  • Texting a designated keyword to our number

​

You may withdraw consent at any time.
 
Opt-Out Instructions
You can stop receiving SMS messages at any time by replying:
“STOP” - to unsubscribe from all non-essential messages“HELP” -  to receive assistance or more information
After opting out, you may still receive essential service or security-related messages when necessary.
 
Message Frequency
Message frequency varies based on:

  • Services you use

  • Support requests

  • System alerts or maintenance events

​

We strive to limit messages to what is necessary and relevant.

 
Fees and Charges
TheDawgTechCo LLC does not charge for SMS messages. However, standard carrier messaging and data rates may apply depending on your mobile plan.
 
Privacy and Data Protection
We respect your privacy. Your mobile number and SMS data are:

  • Stored securely

  • Never sold

  • Only shared with trusted service providers who support our messaging systems

For more details, refer to our full Privacy Policy.
 
Accuracy of Information
You are responsible for providing an accurate mobile number and updating us if it changes. We are not liable for messages sent to outdated or incorrect numbers provided by you.
 
Security Alerts
For IT services, SMS may be used to deliver:

  • Critical system notifications

  • Security warnings

  • Authentication codes

​

These messages are considered essential and may be sent even if marketing messages are disabled

​

Changes to This Policy
We may update this SMS Policy periodically. Updates will be posted on our website with a revised “Last Updated” date.


Contact Information
For privacy‑related questions or requests, contact:
TheDawgTechCo LLC
By Email: team@thedawgtechco.com

By Phone: 662.368.9842

bottom of page